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LİNO PRESS MACHİNE STORE POLİCY

1. Product Description and Intended Use:
The lino press machine is designed for linoleum block printing. It is ideal for artists, printmakers, and professional designers who seek to create high-quality, detailed prints.

2. Product Warranty:

  • All lino press machines are covered under the manufacturer’s warranty. The standard warranty period is 1 year and includes free repairs or replacement for any defects caused by manufacturing errors.

  • The warranty does not cover damages resulting from misuse, user error, or unauthorized modifications.

  • 3. Purchase and Return Policy:

  • Purchasing: Orders are processed through secure payment platforms. Once the order is confirmed, it moves to the preparation and shipping phase.

  • Returns: You may return the lino press machine within 14 days of delivery, provided the machine is unused and in its original packaging.

  • Return Conditions:

    • Items showing any signs of use or damage will not be accepted for return.

    • A valid receipt or proof of purchase is required for all returns.

  • 4. Shipping Policy:

  • Products are prepared for shipping within 2–5 business days after order confirmation. Delivery time may vary depending on the destination.

  • The machine will be shipped to the address provided by the customer via a shipping carrier. Shipping fees are the responsibility of the customer.

  • 5. Customer Support:

  • If you experience any issues with your lino press machine, please contact our customer support team.​

  • Our support team is available 24/7 to assist with technical questions or product concerns.

  • 6. Pricing and Payment:

  • All product prices include VAT unless otherwise stated. Shipping costs are not included in the product price.

  • Payments can be made via credit card, bank transfer, or other available methods. Orders will be processed once payment is confirmed.

  • 7. Exchange and Repair:

  • In case of defects or shipping damage, the product may be repaired or exchanged. Please contact us immediately if your item arrives damaged.

  • Issues caused by user error are not covered by the warranty and may require paid repairs.

  • 8. Privacy and Security:

  • Customer information is securely stored and never shared with third parties without consent.

  • All transactions are carried out on secure platforms, ensuring the safety of customer data.

  • 9. Legal Notice:

  • This store policy is governed by the laws of the Republic of Turkey.

  • In case of any disputes, Istanbul Courts and Enforcement Offices will have jurisdiction.

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