Frequently Asked Questions (FAQ)

1. What is a lino press machine and how does it work?
A lino press machine is used for block printing with linoleum. You carve a design into a linoleum block, apply ink, and press it onto paper using the machine to create handmade prints.

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2. What type of ink should I use for lino printing?
We recommend water-based inks for beginners. They are easy to clean and environmentally friendly, while still producing high-quality prints.

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3. How long does shipping take?
Orders are usually processed and shipped within 1–3 business days. Delivery times may vary depending on your location.

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4. What is your return policy?
Unused items in their original packaging can be returned within 14 days of delivery. Please contact us before sending any returns.

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5. What payment methods do you accept?
We accept credit/debit cards, bank transfers, and secure payments through Iyzico.

6. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and link to monitor the delivery status.

 

7. Can I get support if I have issues using the product?
Yes! We offer customer support and user guides for each product. You can reach us via the contact page or email.

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